It’s a McDonald’s, so you pretty much know what you’re getting. But I have to give the North Canaan location real credit for customer service. Somehow they were out of ketchup packets, which could have been the end of the story. Instead, when I asked for ketchup at the drive-thru, the guy said not to worry, grabbed a chicken nugget box, pumped ketchup into it, and brought it back out so I’d have ketchup for my order. That is the kind of problem-solving and customer service you don’t expect at a basic fast-food stop, but definitely appreciate. Food was McDonald’s. Service was better than expected.


